(336) 477-3507
Text or Call
We Enable 2-Way Texting On Your Established Landline Numbers While You Keep Your Current Voice Provider for Calls.
Act Fast! Customers Are Trying To Text You
Business Connect
Basic Connect
Advanced Connect
$799
includes setup and 6 month of service
followed by $69/month per line
includes setup and 6 month of service
followed by $99/month per line
$999
includes setup and 6 month of service
followed by $149/month per line
$1299
Unlimited Customer Contacts
2000 Texts Per Month
3 Agent Operators
4 Keywords
Chat Transfer
Auto Reply Text Chats
Alerts via Text/Email
Custom Quick Replies
Web Button
Unlimited Customer Contacts
5000 Texts Per Month
12 Agent Operators
12 Keywords
Chat Transfer
Auto Reply Text Chats
Alerts via Text/Email/Browser/App
Custom Quick Replies
Web Button
Round Robin Lead Distribution
Contact Phone Number Masking
Chat Departments
Scheduled Messages
Auto Responder Sequences
Mass Texting
Mgmt Oversight Notifications
Use Existing 1-800 Number
Unlimited Customer Contacts
3000 Texts Per Month
6 Agent Operators
8 Keywords
Chat Transfer
Auto Reply Text Chats
Alerts via Text/Email/Browser/App
Custom Quick Replies
Web Button
Round Robin Lead Distribution
Contact Phone Number Masking
Chat Departments
Scheduled Messages
Auto Responder Sequences
Enable One To Many 2-Way SMS Text Chat
On New or Existing Local Number
Enable One To Many 2-Way SMS Text Chat
On New or Existing Local Number
Enable One To Many 2-Way SMS Text Chat
On New or Existing Local or 800 Number
Why Enable 2-Way Texting
On Your Business Line?
Texting is Profitable
Customers that text a business, are 4 times more likely than any other communication method to buy a product. Add "call or text" in ads next to your traditional number and see your business increase!
Texting is Personal
2-Way texting puts the human touch back into business. All our plans allow for pre-made quick replies mixed with custom replies, leaving your Sales Rep or Customer Service Agent in full control of the conversation. The results are a more personalized customer experience.
Texting is Everywhere
Everybody has an SMS enabled phone. So, customers can communicate without installing special software and your employees can respond from anywhere, even home.
Have a question?
Frequently Asked Questions
I have texting on my phone. What makes this different?
The biggest difference is this is one to many. When someone texts your business landline multiple people can see the incoming text and any one of them can respond based availability or appropriateness. A log of all texts are maintained so that management can review the conversations, use it for training or to re-assign agents to customers. Additionally, the customer never sees the agents personal phone number. Texting from your personal cellphone is great for personal conversations but this is builtt for business.
Does this cause issues with my voice service?
No, although the number is the same, text and voice providers use different networks and are separate. Your voice service will not change at all and they won't be involved in your SMS service.
Almost every landline can be activated to send texts. We can check for Free in minutes to see if your number is eligible.
There are multiple ways to successfully use texting for business. Here are a few examples: Sales (Handle incoming sales inquiries and prevent losing leads); Service and Support (Resolve customer issues and increase productivity); Advertising/Marketing/Promotions (Include with your ads or promote contests, events, sales and campaigns through outbound mass texting); Internal Communications (Reach employees in the office or the field with general company announcements or emergency communications)
How can I successfully use texting in my business?
Why not get a new (text only) number from another service?
We offer new text only numbers too! But you probably want to use your main business number everyone is already familiar with so you don't have to advertise 2 different numbers, so you don't confuse customers, and so you can get the word out faster about your new texting capabilities by simply adding "Call or Text" in front of your number on all your correspondence.
Feedback
More Questions? Send us a TEXT
Texting is the way of the world. With this platform our Sales Reps have been able to stay in touch with customers and close deals no matter where they are. It's a game changer!
Rob G.
Treating customers right is our first priority and it has sustained us. We feel like we can deliver a very personal service to our customers using texting versus our previous automated chat platform and we got a lot of compliments when we made the switch.
Amy W.
I use texting to take restaurant orders. It's a simple service we offer to our repeat customers. It helps us get the orders right and we can take several orders at a time. Plus, we also use it to text our specials out.
Samuel D.
